Revu Support
Last updated: June 5, 2026
For help with Revu, contact us at contact@revu-blueprint.com.
What to Include
- The email address you use for Apple purchases, if relevant.
- Whether the issue is about purchase access, credits, photo upload, generation quality, saved looks, or account deletion.
- The approximate date and time of the issue.
- Any visible error message in the app.
Purchases and Subscriptions
Subscriptions and credit packs are processed by Apple. You can manage or cancel subscriptions in your Apple account subscription settings. If a purchase succeeded but Revu has not updated yet, use Restore Purchases in the app and contact us if the issue continues. Restore Purchases may not recover unused credits from a deleted account if the related subscription has expired, been cancelled, refunded, charged back, or cannot be verified.
Photo and Generation Issues
For best results, use a clear, well-lit photo where the face or body area relevant to the selected look is visible. Generation times can vary depending on provider load. If a generation fails, retry from the app or choose another photo.
Privacy and Account Deletion
You can delete your photos or delete your Revu account from the app's Settings or You screen. Account deletion removes Revu account data, saved generation records, and stored generation files, and may forfeit unused credits tied to that account. We may retain minimal purchase, credit ledger, fraud-prevention, and legal records as required to support purchase restoration, prevent duplicate grants, and meet accounting or App Store obligations. Apple subscription cancellation is handled separately in Apple settings.